Unit One Job Requirements and the Forms of Business Letters Part OneJob Requirements Part TwoThe Forms of Business Letters Summary Exercises
Unit Two Establish Business Relations Introduction Business Letters Pattern A of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Three Credit Inquiry Introduction Business Letters Pattern B of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Four Enquiries and Replies Introduction Business Letters Pattern C of Business Letters
Relevant Terms Useful Phrases Summary Exercises
Unit Five Quotations and Proforma Invoices Introduction Business Letters Pattern D of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Six Offers, Counteroffers and Recounter Offers Introduction Business Letters Pattern E of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Seven Orders and Their Fulfillment Introduction Business Letters Pattern F of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Eight Sales Confirmations Introduction Business Letters Pattern G of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Nine Terms of Payment Introduction Business Letters Pattern H of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Ten Packing Introduction Business Letters Pattern I of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Eleven Insurance Introduction
Business Letters Pattern J of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Twelve Shipping Instructions and Shipping Advice Introduction Business Letters Pattern K of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Thirteen Trade Disputes and Settlement Introduction Business Letters Pattern L of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Fourteen Sales Promotion Introduction Business Letters Pattern M of Business Letters Relevant Terms Useful Phrases
Summary Exercises
Unit Fifteen Expos Introduction Business Letters Pattern N of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Sixteen Flexible Trade (Ⅰ) Introduction Business Letters Pattern O of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Seventeen Flexible Trade (Ⅱ) Introduction Business Letters Pattern P of Business Letters Relevant Terms Useful Phrases Summary Exercises
Unit Eighteen Miscellaneous Introduction Business Documents Relevant Terms Useful Phrases Summary Exercises
精彩片段：
Case One Ms. Jiang graduated from her university in June. After graduation, she was lucky to be employed by an import-export corporation. One day she was required to translate a fax message into Chinese. Ms. Jiang could get the main idea of it, but she found it difficult to translate it exactly into Chinese. Now, suppose you were Ms. Jiang, what would happen if you were asked to do so? Please try to write down in proper Chinese:
Date : 18 June To : Mr. Henry Ford From : Ms. Vivian Ma Cc : Mr. Tony Gates Re : ISSUE OF CHINA CERTIFICATE OF ORIGIN TO SUNNY ARGENTINA Thank you for your co-operation in our current documentation operation. We are informed by Sunny Argentina that a new government regulation for customs clearance has been implemented. All factories should issue a China Certificate of Origin for all the products made in China, starting for shipments which will arrive in MONTEVEDEO and BUENOS AIRES on / after 11 Aug. For details, please see as follows: Document type: Certificate of Origin issued by China Authority of Import and Export MUST BE WITH A STAMP IN THE OVERLEAF BY ARGENTINIAN CONSULATE (BEIJING BRANCH). Effective Date: FCL shipment—starting from vessel ETD HK / China on / after 22 June. Application: Please apply for the C / O before ETD and should send the C / O to WEM within 20 days after ETD. C / O charges: We are now discussing the C / O charges matter and will inform you later. Remarks: It is very important to state the invoice no. and date on the C / O(please find the attached C / O sample for your reference). Air shipment: If you have air shipment, please inform us first. Please find the attached revised shipping information and C / O sample. Should you have any questions, please do not hesitate to contact Vivian at 6732∗∗∗∗. Thank you very much for your attention. Best Regards, Vivian Encl.
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